J FRIENDLY LLC ("J FRIENDLY", we, our, us) and its group companies respect the privacy rights of its online visitors (you, your, yours) and recognize the importance of protecting the information collected about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store and use the information that you provide us with. As part of our commitment to your privacy rights and security, our website has been certified by Verisign. If you are under 18, we require that you inform a parent or guardian about J FRIENDLY's Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering with J FRIENDLY or placing and order with J FRIENDLY. The following information is provided by J FRIENDLY to enable our online visitors to be fully informed of our Privacy Policies. By visiting J FRIENDLY.COM, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.
Please note that this policy applies to J FRIENDLY and/or its subsidiaries, but not to websites maintained by other companies or organizations to which we link. Please ensure that you read the Privacy Policy and Terms and Conditions of such other companies or organizations before submitting any personal information. Furthermore, from time to time J FRIENDLY may employ third party business partners to collect personal information on J FRIENDLY's behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by J FRIENDLY to fully comply with the J FRIENDLY Privacy Policy as set forth herein. EXACTLY WHAT PERSONAL INFORMATION MAY BE COLLECTED ABOUT YOU AND BY WHAT MEANS?J FRIENDLY collects personal information in several ways directly from its online visitors when they order for themselves, buy a gift voucher for a friend or when they register for a service offered by J FRIENDLY. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping address(es), credit card billing address(es) and birth date so that we can process and fulfill your orders. Credit card details are entered directly into our payment partner's systems and are neither transmitted nor held on J FRIENDLY systems. In certain instances we may be required to collect and store additional data including credit card details. This will only be done with your explicit consent. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order. OTHER INFORMATION WE COLLECT THROUGH OUR SERVICESAs a user of our services, we may collect non-personal data about your use of the website, such as pages visited, times and volume of use of the services as well as Traffic Data. Traffic Data includes logs, details of networks, time of log-on or access, length of sessions and similar systems data. WHAT ABOUT COOKIES?Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. (A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites.) Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. However, this may prevent us from delivering certain services, particularly personalization of the site. HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITHJ FRIENDLY may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Your personal information may also be checked with credit card verification agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body. When you register with J FRIENDLY, you will be offered the opportunity to opt out of our email newsletter and other update services. The information you provide will allow us to alert you to new products, features and enhancements; special offers; upgrade opportunities; contests and events of interest. No personal data is ever shared with third parties for marketing purposes. From time to time we send offers to selected groups of J FRIENDLY customers on behalf of other businesses; in such instances no personal data is passed to those businesses. We do collate statistical information about site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics do not include any information which can identify you personally. We see this as a value-added service helping you to find useful products or services. We strive to limit use of your information to those offers that we think you would appreciate receiving. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs. If we change our policy on disclosure to others, we will inform you and give you the choice of opting out. OPT-IN and OPT-OUT PROVISIONWhen you register, we will provide a link to the Privacy Policy and the opportunity to opt-out of the use of your personal data for marketing purposes. You must register before you can place an order. At all times, we will offer you the opportunity to opt-out of any service to which you have subscribed. Any email we send you will contain an easy automated opt-out link so that you can opt-out of that particular mailshot. Simply follow the indications in the email. In particular, you can opt-out from having your personally identifiable information shared with our business partners or J FRIENDLY's subsidiaries (except as required by law, court order, or as requested by other government or law enforcement authority or as may be required to deliver your purchases). It is not the Company's current policy to share its customers' personal details with third parties other than as stated herein. Should you choose to have your name and personal data removed from our database all together, you can do so by sending an email to ADMIN@J FRIENDLY.com or by writing to us at: J FRIENDLY, c/o Customer Care Department, J FRIENDLY LLC, 408 Delaware Ave, Towson, MD 21286, USA. HOW YOU CAN ACCESS AND, IF NECESSARY, CHANGE THE PERSONAL INFORMATION J FRIENDLY MAINTAINSIf for any reason you are concerned that the personal information maintained by J FRIENDLY is not correct, please visit the web site and, after logging into the site using the "Sign In" menu on the home page; your personal information will be made available for review and change in the "My Account" section. Only you, and/or upon request from you, the Customer Care department can access your personal data from the web site using your password and User ID. Information may be changed online within Account Details, Email Settings, and My Address Book sections of the ?My Account?. If you prefer to contact us by email at ADMIN@JFRIENDLY.COM we will amend your personal details. JOB APPLICANTSJob applicants should refer to the special privacy statement concerning their applications here. SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATIONWe will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above, and we will use our best endeavors to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorized use. In addition, we will take reasonable steps to ensure that third party business partners to whom we transfer any data will provide sufficient protection of that personal information. WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTSIf you require further information about our Privacy Policy, please go to the help section of the web site where frequently asked questions (FAQ's) are answered, if you require more information please go to the Contact Us section of the web site and send an e mail to the relevant J FRIENDLY.COM department. If you wish to talk to a J FRIENDLY.COM customer care representative please contact us on:
USA 410.296.6800 YOUR CONSENTBy visiting J FRIENDLY.COM, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions. |
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